Trainings & Mentorship

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Technical Tools & Platforms

• Trained QA and development teams on QTP, UFT One 24.2, Jazz, Quality Center (ALM)
• Mentored staff in SQL, Databases, Python, HTML for backend validation and automation
• Guided teams in productivity and collaboration tools: Word, Excel, PowerPoint, Outlook, Access

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ISO Compliant Documentation & QA Artifacts

• Trained and supported teams to create:
  • Project Management Plans
  • Functional & Business Requirements Documents
  • User Manuals & Training Materials
  • Project Close out Documents & Change Requests (CRs)
  • Test Plans, RTM, SIT & UAT Reports
  • Other QA artifacts required for compliance and audits

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Corporate Trainings

• FERC – Trained QA team members on automation frameworks, script execution, debugging, and best practices
• MTPD – Trained QA resources, UAT teams, and end user trainers on CAD, RMS, IAPro, BlueTeam, ProWatch, OneBadge
• WMATA– Mentored staff in manual/automation testing and SQL/database skills

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Academic Teaching

• I Tech Computer College – Managed the institution and taught computer courses across multiple levels
• The Citizen College – Delivered computer science courses to diverse student groups

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